FAQ´s

How does your bilingual assistance work?

We pair you with fluent English-Spanish professionals who handle tasks remotely via:

·      Phone/email/chat support

·      Video interpretation (Zoom, Teams)

·      Your preferred business tools

What tasks can your assistant handle?

Our team manages:

·       Administrative: Calendar management, data entry, document prep

·       Customer Support: Bilingual emails, calls, and live chat

·       Specialized: Medical interpretation, legal document translation

How much does it cost to hiring locally?

Typically 40-60% less than U.S. in-house hires.

Do you cover our timezone?

We align with EST, CST, PST and offer:

·       Overlap hours for real-time collaboration

·       After-hours support options

What areas do you specialize in?

·      Healthcare (interpretation/patient scheduling)

·       E-commerce (bilingual customer service)

·       Legal (document translation/client intake)

·       Social services (utilities, government agencies)

·       Graphic Design Solutions